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Terms & Conditions

Last updated 20230926

General T&C

  • If a session is cancelled or postponed for reasons other than weather:
    • within 5 days of the session – 50% of the session/package fee may be charged.
    • within 48 hours of the session – 100% of the session/package fee may be charged.
  • If the Client is over 30min late to the session, 100% of the session/package fee may be charged.
  • The process includes one design consultation usually held after the session, but must be held within 1 week of the shoot. Otherwise the materials may be archived and an unarchival fee of no less than $150 may apply. Additional design consultations will also incur a fee of no less than $150.
  • Unordered materials after 2 weeks of the shoot may be deleted at our discretion.
  • Additional editing and retouching requests above your package will incur additional costs.
  • All orders shall remain the property of the Studio and licence to use the materials does not exist until full payment has been made. Orders cannot be separated for collection unless paid for in full.
  • Orders must be collected within 2 weeks of them being made available or a storage fee of no less than $150 may apply.
  • Credit unused and products uncollected 1 month after the shoot shall be forfeited.

Copyright for photographs & video is assigned to the photographer. Photographs from portrait and family sessions are licensed for private and personal use only.

Artworks may be displayed as you wish. You may display them in business premises.

If you need to use the photographs for business purposes, such as for websites or advertising let us know. There may be a licensing fee. Licensing is separate to copyright.

You would have seen, we show some of our favorite clients as samples, so that others know what they can create. Please tell us at the time of your session if you prefer that we do not. There is no cost for you to choose this.

Archival

  • The Client acknowledges that the Studio has no control over the environment in which the artwork are kept and that artwork have limited life expectancy which is reduced when exposed to strong light or heat sources.
  • Upon receipt of the materials, the Client accepts all responsibility for archiving and protecting the materials. The Studio does not permanently archive the materials and is not responsible for the reliability of cloud storage.
  • The Studio undertakes to use the utmost care and reliable equipment. However, in the unlikely event the Client’s materials are lost, stolen or destroyed for any reason, the Studio shall refund all monies received and their liability shall be limited only to this refund. To the extent permitted by law the limit of liability shall not exceed the money paid under this agreement. If a portion of the material is lost, then the refund shall be calculated pro-rata based on the package selected and to the extent permitted by law their liability shall be limited only to this partial refund.

Session Specific T&C

Please check the Terms & Conditions under each relevant section.

  • Check out General T&C at the top.
  • Gift Certificate may be used at one session time only, towards your photographic fee and personalised artwork with Valent Lau Photography.
  • Gift Certificates are valid for specific Photographic Experiences.
  • One Gift Certificate may be used at each session.
  • Not valid in conjunction with other specials or offers.
  • Gift Certificate must be completely used at one session, no change or credit is given.
  • Surcharges apply for extended families or groups over 5 people.
  • One purchasing appointment only will be available where all decision makers must be present. A dedicated Design Consultant will be made available to you at this time.
  • Gift Certificates purchased directly from us are valid for 3 years from date of purchase. Please keep your proof of purchase.
  • The Gift Certificate is not exchangeable and not redeemable for cash and cannot be returned for a refund.
  • Check out General T&C at the top and Gift Certificates T&C above.
  • Special Package may be used at one session time only, towards your photographic fee and personalised artwork with Valent Lau Photography.
  • Special Package must be completely used at one session, no change or credit is given.
  • One purchasing appointment only will be available where all decision makers must be present. A dedicated Design Consultant will be made available to you at this time.
  • Any bonus value or deals on Special Package expires on the expiry date. The original value paid is valid for 3 years from date of purchase. Please keep your proof of purchase.
  • The Special Package is not exchangeable and not redeemable for cash. Cannot be used in conjunction with any other offer.
  • Check out General T&C at the top and Gift Certificates T&C above.
  • Gift Certificate may be used by the auction winner for their immediate family, and may not be transferred to other parties.
  • Your Gift Certificate must be validated by contacting us before the expiry date. The photography session may be booked for a date in the future.
  • Check out General T&C at the top and Gift Certificates T&C above.
  • Entry is open to Australian residents aged 18 years and above, who are able to attend a planning session, photographic session and design consultation with Valent Lau Photography in Coogee, Sydney NSW.
  • Contest is a game of skill and winner will be selected based on the emotional content of their entry. All finalists will be contacted via phone within 2 weeks of their entry.
  • The contest may be ended early without notice.
  • One entry allowed per couple or family. Any costs associated with entering the competition remain the responsibility of the entrant.
  • Prize may be used by the winner for their immediate family, and may not be transferred to other parties. Cannot be used in conjunction with any other offer.
  • A $100 Holding Deposit is required to secure your appointment time, this is not refundable in case of cancellation. This is added to your Gift Certificate value, to be used towards your Photographic Order on the day of your Purchasing Appointment.
  • Appointments are subject to availability, therefore, priority must be given to those interested in commissioning the design and creation of Photographic Artwork.
  • The promoter’s decision in respect of all matters to do with the competition will be final and no correspondence will be entered into.
  • The winner agrees to the use of his/her name and image in any publicity material, as well as their entry.
  • The promoter reserves the right to cancel or amend the competition and these terms and conditions without notice.
  • One Gift Certificate per family per 12 month period.

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