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Terms & Conditions

Last updated 20220221

General T&C

  • If a session is cancelled or postponed within 3 days of the session date for reasons other than weather, a cancellation fee equal to 50% of the session/package fee may be charged.
  • If the Client is over 30min late to the session, a cancellation fee up to 100% of the session/package fee may be charged at our discretion.
  • The process includes one design consultation which must be held within 1 week of the shoot. Otherwise the materials may be archived and an unarchival fee of no less than $150 may apply. Additional design consultations will also incur a fee of no less than $150.
  • Unordered materials after 2 weeks of the shoot will be deleted at our discretion.
  • All orders shall remain the property of the Studio and licence to use the materials does not exist until full payment has been made. Orders cannot be separated for collection unless paid for in full.
  • Orders must be collected within 2 weeks of them being made available or a storage fee of no less than $150 may apply.
  • Credit unused and products uncollected 1 month after the shoot shall be forfeited.

Copyright for photographs & video is assigned to the photographer. Photographs from portrait and family sessions are licensed for private and personal use only.

Artworks may be displayed as you wish. You may display them in business premises.

If you need to use the photographs for business purposes, such as for websites or advertising let us know. There may be a licensing fee. Licensing is separate to copyright.

You would have seen, we show some of our favorite clients as samples, so that others know what they can create. Please tell us at the time of your session if you prefer that we do not. There is no cost for you to choose this.

Archival

  • The Client acknowledges that the Studio has no control over the environment in which the artwork are kept and that artwork have limited life expectancy which is reduced when exposed to strong light or heat sources.
  • Upon receipt of the materials, the Client accepts all responsibility for archiving and protecting the materials. The Studio does not permanently archive the materials and is not responsible for the reliability of cloud storage.
  • The Studio undertakes to use the utmost care and reliable equipment. However, in the unlikely event the Client’s materials are lost, stolen or destroyed for any reason, the Studio shall refund all monies received and their liability shall be limited only to this refund. To the extent permitted by law the limit of liability shall not exceed the money paid under this agreement. If a portion of the material is lost, then the refund shall be calculated pro-rata based on the package selected and to the extent permitted by law their liability shall be limited only to this partial refund.

Session Specific T&C

Please check the Terms & Conditions under each relevant section.

  • Check out General T&C at the top.
  • Gift Certificate may be used at one session time only, towards your photographic fee and personalised artwork with Valent Lau Photography.
  • Gift Certificates are valid for Full Photographic Experiences, and not Mini Sessions.
  • One Gift Certificate may be used at each session.
  • Not valid in conjunction with other specials or offers.
  • Gift Certificate must be completely used at one session, no change or credit is given.
  • Surcharges apply for extended families or groups over 5 people.
  • One purchasing appointment only will be available where all decision makers must be present. A dedicated Design Consultant will be made available to you at this time.
  • Gift Certificate is valid for 3 years from date of purchase. Please keep your proof of purchase.
  • The Gift Certificate is not exchangeable and not redeemable for cash and cannot be returned for a refund, but may be transferred to another party to use under the same terms.
  • Check out General T&C at the top.
  • Special Package may be used at one session time only, towards your photographic fee and personalised artwork with Valent Lau Photography.
  • Special Package must be completely used at one session, no change or credit is given.
  • One purchasing appointment only will be available where all decision makers must be present. A dedicated Design Consultant will be made available to you at this time.
  • Any bonus value or deals on Special Package expires on the expiry date. The original value paid is valid for 3 years from date of purchase. Please keep your proof of purchase.
  • The Special Package is not exchangeable and not redeemable for cash. Cannot be used in conjunction with any other offer.
  • Check out General T&C at the top.
  • Gift Certificate may be used at one session time only, towards your photographic fee and personalised artwork with Valent Lau Photography.
  • Gift Certificate must be completely used at one session, no change or credit is given.
  • Gift Certificate may be used by the auction winner for their immediate family, and may not be transferred to other parties.
  • Surcharges apply for extended families or groups over 5 people.
  • One purchasing appointment only will be available where all decision makers must be present. A dedicated Design Consultant will be made available to you at this time.
  • Your Gift Certificate must be validated by contacting us before the expiry date. The photography session may be booked with 8 weeks of the auction.
  • The Gift Certificate is not exchangeable and not redeemable for cash. Cannot be used in conjunction with any other offer.
  • Check out General T&C at the top.
  • To enter the entrant must fully fill in the entry form on the competition page.
  • Entry is open to Australian residents aged 18 years and above, who are able to attend a planning session, photographic session and design consultation with Valent Lau Photography in Coogee, Sydney NSW.
  • Contest is a game of skill and winner will be selected based on the emotional content of their entry. All finalists will be contacted via phone within 2 weeks of their entry.
  • The contest may be ended early due to sufficient entries without notice.
  • One entry allowed per couple or family. Any costs associated with entering the competition remain the responsibility of the entrant.
  • A Luxury Gift Certificate will be posted to the winner. The Gift Certificate is not transferable or exchangeable and not redeemable for cash. Cannot be used in conjunction with any other offer.
  • Gift Certificate may be used at one session time only, towards your photographic fee and personalised artwork with Valent Lau Photography.
  • Gift Certificate must be completely used at one session, no change or credit is given.
  • Gift Certificate must be used for the type of session specified in the competition. The session must be used within 6 weeks of winning or prize will be forfeited.
  • A $100 Holding Deposit is required to secure your appointment time, this is not refundable in case of cancellation.
  • The $100 is added to your Gift Certificate value, to be used towards your Photographic Order on the day of your Purchasing Appointment.
  • One purchasing appointment only will be available where all decision makers must be present. A dedicated Design Consultant will be made available to you at this time.
  • Appointments are subject to availability, therefore, priority must be given to those interested in commissioning the design and creation of Photographic Artwork.
  • The promoter’s decision in respect of all matters to do with the competition will be final and no correspondence will be entered into.
  • The winner agrees to the use of his/her name and image in any publicity material, as well as their entry.
  • The promoter reserves the right to cancel or amend the competition and these terms and conditions without notice.
  • One Gift Certificate per family per 12 month period.

Due to the nature of the Mini Session and consecutive bookings, these are very different to a Full Photographic Experience.

  • Check out General T&C at the top.
  • Sessions must be booked and paid online.
  • Reschedules and cancellations are handled by the booking website. We cannot change your appointment for you.
  • We will provide you with a full preparation guide and tips on how to have a great session.
  • Sessions have a set theme in the studio, and these cannot be changed.
  • The Studio is assigned the Copyright in all material produced by the Studio.
  • Sessions run strictly for 15-20 minutes from your scheduled time. Lateness will result in less studio time.
  • Due to time constraints, sessions are limited to immediate family with up to three children.
  • Children must be over two years old and pets are not permitted.
  • We cannot take responsibility if individuals do not cooperate on the day, however grumpy kid photos are still fun to look back at!
  • After the session you will receive a private online gallery. This link will be available for two weeks.
  • Photographs will be balanced for light and color, but will not include detailed retouching or blemish removal.
  • We may use some photographs in future samples, you may let us know during booking if you do not wish to be included in this.
  • Files may be used and printed for personal, non-commercial uses.
  • If you want any variation from what is offered, please book a full portrait session.
  • In consideration of other families, please do not attend if anyone is feeling unwell.
  • Check out General T&C at the top.
  • Coogee Kids are super quick and easy sessions held regularly over the year.
  • By sharing with other parents, you save from the cost of a private session.
  • Sessions may be held at different locations each time.
  • Spots must be booked and paid for online.
  • If your child has special needs, please get in touch so we can allocate extra time for you.
  • Reschedules and cancellations are not supported by the booking system. Let us know if you need to change time slot (pending availability).
  • Mums to may book individual sessions to capture their growing belly!
  • If your child isn’t cooperating, feel free to walk around the block and come back within the time slot.
  • If all fails, grumpy kid photos are still fun to look back at!
  • We select the best photograph(s), and you receive a file printable up to 8×10″.
  • Some events may have add ons, you must choose these at time of booking.
  • There is no opportunity to select your shot, nor to add extras on the day.
  • The Studio is assigned the Copyright in all material produced by the Studio.
  • Photographs will be balanced for light and color, but will not include detailed retouching or blemish removal.
  • We may use some photographs in future samples, you may let us know during booking if you do not wish to be included in this.
  • Digital files will be available download for 14 days. It is your responsibility to save and backup the files.
  • Files may be used and printed for personal, non-commercial uses.
  • To streamline the process and make it super efficient, custom requests cannot be taken.
  • Unfortunately if you are unable to attend a session, there are no refunds as you have taken a spot that could have gone to someone else.
  • If you want any variation from what is offered, please book a full portrait session.
  • In consideration of other families, please do not attend if anyone is feeling unwell.

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